FROM DIFFICULT TO EFFECTIVE CONVERSATIONS

Initiating and managing a difficult conversation is a crucial management skill many people avoid or delay, causing difficult work experiences. However, with training, difficult conversations can be thoughtful, respectful, and productive. 

This session provides skills on a variety of approaches to difficult conversations, based on best practices.

This 90-minute online Skill Builder will be led by a professional WinSETT facilitator and include discussion, self-reflection, and experience-based learning.

NOT CURRENTLY OFFERED

This session is highly-recommended for science, engineering, trades, and technology students, recent graduates, and early- to mid-career SETT professionals in both hands-on and human resources areas.
Session registration is non-refundable and sessions are limited to 35 participants maximum, with a minimum number required to proceed.

This session can also be accessed as part of the Collaboration and Teamwork Tune-Up Series.

LEARNING OBJECTIVES

1
Explore examples of difficult conversations in workplaces
2
Use a simple framework to prepare for and navigate difficult conversations
3
Identify strategies to move from difficult to effective conversations
4
Explore gendered and online aspects of difficult conversations

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