WORKING WITH CHALLENGING PEOPLE

In work and life, you’ll experience uncomfortable situations and conflict with challenging people. In the workplace, it’s essential to deal with these people effectively to continue a productive working relationship. This course will help you identify strategies to work together toward successful outcomes.     

This 90-minute online Skill Builder will be led by a professional WinSETT facilitator and include discussion, self-reflection, and experience-based learning.

This course is highly-recommended for science, engineering, trades, and technology students, recent graduates, and early- to mid-career SETT professionals.
Course registration is non-refundable and courses are limited to 35 participants maximum, with a minimum number required to proceed.

LEARNING OBJECTIVES

1
Define what “challenging” means in the context of workplace/interpersonal relationships
2
Recognize how your natural skills and aptitudes, communication style, individual perspective, and gender may play a part in challenging relationships
3
Discover how empathy and curiosity can be used as strategies to help you manage challenging situations
4
Begin to develop an action plan to create more effective working relationships with challenging people

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CREATE YOUR CUSTOM WinSETT LEARNING PLAN

Create a custom learning plan for you or your organization by selecting an individual Skill Builder, Workshop, or a Leadership Program Series. Get in touch to discuss your options.