Initiating and managing a difficult conversation is a crucial management skill. Most of us would cringe, avoid, delay, procrastinate, anything to make it go away. Having a difficult conversation is never easy, but it can be thoughtful, respectful and even productive.

This session is focused on understanding a variety of approaches to difficult conversations, including how your habits when it comes to conflict impact how you have difficult conversations. This 90-minute Online Skill Builder will be led by a professional WinSETT facilitator and include discussion, self-reflection and experience-based learning.

Learning Objectives:

• Explore examples of difficult conversations in SETT
• Use a simple framework to prepare for and navigate difficult conversations
• Identify strategies to move from difficult to effective conversations
• Explore gendered and online aspects of difficult conversations

 

Check back here for dates or contact us at winsettcentrelogistics@gmail.com to find out more about upcoming sessions

The Buzz

“The session was excellent, and the facilitator was clearly an expert in this field. I learnt quite a bit!”

“[As a result of this session] I will prepare for the conversation ahead of time, but not looking only from my perspective”

“Great session! Got a lot out of this one!”

Recent Participants

This online learning opportunity is limited to 35 participants (all genders). There must be a minimum number of attendees to proceed. Requests for a withdrawal or transfer within 7 days of the session will be denied unless there are exceptional circumstances.

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